Sanctuary Codes Privacy Policy

Effective Date: 5/22/25

Sanctuary Codes (“we,” “our,” or “us”) is committed to protecting the privacy and security of our members, subscribers, and visitors. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data when you use our website, services, and AI platforms, including the Sanctuary Codes AI Agent.

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1. Information We Collect

We collect limited information that you provide voluntarily when using our services:

Name and email address (when signing up or submitting forms)

Phone number (when required for verification)

Payment details (processed securely via Stripe — we do not store credit card numbers)

Usage data and interaction logs with the AI agent

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2. How We Use Your Information

We use your information:

To create and manage your membership

To grant access to protected resources (courses, tools, and the AI agent)

To provide customer support

To send transactional and onboarding emails

To improve our services and personalize your experience

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3. AI Chat Logs & Data Retention

Our AI agent is privacy-aware and designed to minimize retention:

Chat interactions are temporarily stored and automatically cleared every 7 days.

We do not retain or review chat content beyond that period.

You are responsible for not entering sensitive or legally protected personal information in AI conversations.

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4. Third-Party AI Responses (OpenAI/ChatGPT)

To serve more complex requests, the Sanctuary Codes AI Agent may route queries to third-party models such as ChatGPT, operated by OpenAI. When this occurs:

The request is sent by the agent, not directly by the user.

We do not control how OpenAI processes, stores, or uses that data.

OpenAI’s privacy policies apply independently of our own.

By using the AI agent, you acknowledge this external data routing and agree to use discretion in what information is submitted.

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5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. Your information may be shared with trusted service providers strictly for operational purposes:

Stripe (for secure payment processing)

GoHighLevel (for membership automation)

Hosting and analytics services

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6. Cookies and Tracking

We use limited cookies to:

Manage secure session login

Analyze anonymous traffic and improve functionality

You may manage cookies through your browser preferences.

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7. Your Rights

You may:

Request access to or correction of your personal data

Opt out of marketing or updates

Request full deletion of your data and account

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8. Security Practices

We implement secure protocols and encryption to safeguard your information. However, no online system is invulnerable. By using our services, you accept this risk.

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9. Updates to This Policy

We may revise this policy at any time. The latest version will always be posted at [yourdomain.com/privacy] with an updated effective date.

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10. Contact

Questions? Email us at:

[email protected]